Post

Need Plow & Hearth Firefly 6.5 ft. 40-Light Fairy String Light (Set of 12) for Home

I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!

Post

Deco Lighting Outdoor Security Wall Pack - Complete guide

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

Post

Get The The Holiday Aisle 30.5 ft 50-Light LED Globe String Light for Home

Ordered new Outdoor Light. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Outdoor Light originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.

Post

Hot Nuvo Lighting 15-Watt LED Outdoor Security Wall Pack for Home

After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Outdoor Light was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Outdoor Light are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

Post

Details of The Party Aisle 8.5' 10 - Bulb Novelty String Light for Home

Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

Post

Luxury Ebern Designs Tahir 1 -Bulb Outdoor Bulkhead Light for Home

I ordered a Outdoor Light and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!

123456789>Last